At Natural Frankincense Products, we aim to deliver your order promptly and securely. Below, you’ll find important information regarding our shipping process, costs, and estimated delivery times.
Processing Time:
Order Confirmation: Once your order is placed, you’ll receive an email confirmation.
Processing: Orders are typically processed within 1-2 business days, excluding weekends and holidays.
Shipping: Once processed, orders are shipped promptly. You will receive a tracking number via email once your order is on its way.
Shipping Rates:
We offer various shipping options to accommodate your needs:
Standard Shipping: [Specify Rate and Estimated Delivery Time, e.g., $5.99 – 5 to 7 business days within the region]
Express Shipping: [Specify Rate and Estimated Delivery Time, e.g., $15.99 – 2 to 3 business days within the region]
International Shipping: Available for select countries with rates calculated at checkout. Delivery times may vary depending on customs and the destination country.
Please note: Orders over [Insert Minimum Order Amount] qualify for free standard shipping within [Insert Region/Country].
Delivery Times
Estimated delivery times may vary based on location and shipping method chosen:
Domestic Shipping: 3-7 business days depending on the location.
International Shipping: 7-21 business days, subject to customs clearance and local delivery times.
Delays may occur during peak seasons, holidays, or due to unforeseen circumstances beyond our control, such as weather disruptions.
Tracking Your Order:
Once your order has shipped, we will send you a tracking link via email. You can track your order status directly through the shipping carrier’s website.
Customs, Duties, and Taxes (International Orders)
For international orders, customs fees, import duties, or taxes may apply based on the destination country. These charges are the responsibility of the customer and are not included in the shipping fees. Please check with your local customs office for further information.
Lost or Delayed Shipments:
If your order is delayed beyond the estimated delivery time or appears lost, please contact our customer service team at [Insert Contact Email/Phone Number]. We will work with the shipping carrier to resolve the issue promptly.
Shipping Restrictions:
Due to regulations, we are unable to ship to certain countries or regions. If your address is outside our shipping zones, you will be notified at checkout.
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